Our Americas Board Members


Marty Harlow

‪Procurement Director, Global Legal Services Manager‬‬‬‬‬
GlaxoSmithKline‬


Marty is one of the earliest pioneers in Legal Procurement. Having started sourcing the legal category as early as 2005, Marty has done groundbreaking work in Legal Procurement. He developed and implemented the strategy to transition GlaxoSmithKline’s high-value legal engagements (all matters over $250,000) to non-hourly, value-based fee agreements. This has been immortalized in the Harvard Business School case study GlaxoSmithKline: Sourcing Complex Professional Services (HBS 9-414-003).

Previous positions held at: IBM

Education:
Indiana University | Bachelor of Science, Business Administration and Management


Susan O'Brien

‪Senior Vice President, Category Manager‬‬
Bank of America‬


Susan is a thought-leader in professional services procurement with extensive sourcing and project management experience in financial and manufacturing industries. She is a change agent and advocate for procurement as a value-added function.
Susan is a frequent guest speaker on the nuances of legal sourcing and author of the articles “Achieving value through sensible collaboration” and “A primer on reducing outside counsel spend” in the Legal Procurement Handbook.

Previous positions held at: Royal Bank of Scotland, Citizens Financial Group, Pitney Bowes, Lockheed Martin, Texas Instruments

Education:
Carnegie Mellon University | Bachelor of Science, Physics, Administration Management Science


Felicia Suggs

‪Legal Sourcing Manager
Johnson & Johnson


A lawyer by training, and former Assistant Attorney General for the State of Connecticut, she now spearheads Johnson & Johnson’s legal procurement initiatives. Former Vice Chair Tort Trial Insurance Practice Section with the American Bar Association (ABA).

Previous positions held at: Chubb Insurance; Department of Social Services in Boston; State of Connecticut 

Education:
Rutgers University | Bachelor of the Arts, Economics and Labor Studies 
Howard University School of Law | Juris Doctor


Suraj Prashad

Director, Global Procurement‬‬‬
MetLife‬


Suraj is responsible for managing all of MetLife’s non-IT professional services, including the legal function. He and his team manage over $1.2 billion global procurable spend. Suraj is a frequent speaker on legal procurement strategy and operations.

Previous positions held at: Ameren Utilities

Education:
University of Illinois Springfield | MBA
University of Illinois at Urbana-Champaign | Bachelor of Science, Computer Science Engineering


Jo Ellen Hatfield

Senior Strategic Sourcing Manager - Professional Services
Bunge


Jo Ellen is a leader in sourcing and contracting process for professional services categories in global Fortune 500 companies. She is a change agent with business process re-engineering success, improving efficiency, productivity, and profitability. Jo Ellen develops policies, processes and procedures to execute procurement strategies delivering value and managing risk. She has optimized value of global category spends up to $1 billion, delivering quality services at significant cost savings.

Previous positions held at: BP, Hillshire Brands, Monsanto, Anheuser-Busch

Education:
Webster University | Master's degree, Business Management
Fontbonne University | Bachelor of Science, History/Education


Heather McClow

‪Business Analyst
The Boeing Company


Previous position held at: FTD.com, Topcon America Corporation

Education:
University of Iowa | Bachelor


Sherry Hartmann

Sourcing Manager
Royal Bank of Canada

Education:
Lake Superior State University | Bachelor of Science, Business Administration


Andy Krebs

Senior Global Strategic Sourcing Manager
Intel Corporation

Andy Krebs has been with for Intel 16 years and in that time held various positions in the Global Sourcing and Procurement Organization: he has managed sales and marketing categories, risk & controls, and served as a direct materials planning analyst. He now works closely with his internal partners in an effort to shape the future direction of both the legal and professional services as they transition into a new era of sourcing.

Education:
Defiance College | Bachelor of Science, Accounting and Criminal Justice
University of South Carolina’s Moore School of Business | MBA in International Business and MIS


Vincent Cordo, Jr.

‪Global Sourcing Officer‬‬
Shell‬ Oil Corporation


Comfortable on both the client and law firm sides, Vincent is a procurement and pricing expert. His focus is on profit modeling & (KPIs) key performance indicator monitoring/quality metric analysis, inventory management, forecasting, negotiations, developing fee arrangements, and tight budget controls.
Vincent is co-author of the book Law Firm Pricing: Strategies, Roles and Responsibilities and authored the article “Tools for Measuring AFAs” in the Legal Procurement Handbook.

Previous positions held at: Reed Smith, Squire Sanders, White, Case

Education:
Columbia University - Columbia Business School | Masters, Technology Management
University of Liverpool | MBA, Business


Justin Ergler

‪Director, Alternative Fee Intelligence and Analytics‬‬
GlaxoSmithKline‬


Justin’s groundbreaking work of implementing a strategy to transition GlaxoSmithKline’s high-value legal engagements to non-hourly, value-based fee agreements has been immortalized the Harvard Business School case study “GlaxoSmithKline: Sourcing Complex Professional Services” (HBS 9-414-003).
He is a frequent speaker on leading alternative fee arrangements and strategic sourcing of legal services.

Previous position held at: US Army

Education:
University of North Carolina at Chapel Hill - Kenan-Flagler Business School | BS, Business Administration