October 19, 2015 | Chicago | Metrics & Benchmarking

Hosting firm: DLA Piper
203 N LaSalle St 
Chicago, IL 60601-1293

Join legal procurement and operations professionals, in-house counsel, private practice lawyers, and law firm executives for a day of professional legal procurement. Learn, network, exchange thoughts and experiences, and open up channels of communication between buyers and sellers of legal services. 

What you'll learn in Chicago:

  • What do clients pay attention to? What are useful metrics & benchmarks for legal work?

  • How can best practices benchmarking drive change? Which benchmarks drive the right behavior?

  • How can clients use metrics & benchmarking to balance competence, coverage, and cost? Solely focusing on cost as a yardstick typically does not yield the right results. What should clients and firms do to achieve the best outcome for everybody involved?


8:30 - 9:00 Networking Breakfast & Registration
9:00 - 9:15 
The Future of Buying Legal Services
Jeff Carr, ValoremNext
9:15 - 9:30
Legal Procurement - Evolution or Revolution
Silvia Hodges Silverstein, Buying Legal Council
9:30 - 10:45

Useful Metrics and Benchmarking for Legal Work ("TED"-style talks)
Marc Calhoun, Abercrombie & Fitch
Tim Corcoran, Corcoran Consulting Group 
Keith Maziarek, DLA Piper
10:45 - 11:00 Break
11:00 - 11:30

Negotiating with Powerful Suppliers 
Petros Paranikas, Boston Consulting Group
Dan Belz, Boston Consulting Group
11:30 - 12:15
High Impact Legal Benchmarking: Driving Change
Jason Winmill, Argopoint
12:15 - 1:00 Networking Luncheon
1:00 - 1:45
Balancing Competence, Coverage, and Cost: The Buyer's Perspective
Richard Stock, Catalyst Consulting
1:45 - 2:15

Metrics and Benchmarking: What Procurement Measures
David Cambria, Archer Daniels Midland
Vincent Cordo, Shell
Jo Ellen Hatfield, Bunge
Rick Salomon, Vantage Point Consultants
2:15 - 2:45

Metrics and Benchmarking: What Legal Services Firms Measure
Susanna Blancke, Tower Legal Solutions
Eric Gonzales, UnitedLex
Patrick Lamb, Valorem Law Group
Bill Rudnick, DLA Piper
2:45 - 3:00 Break
3:00 - 4:00
The Legal Metrics Challenge: Service Delivery Review
D. Casey Flaherty, Cost Control 
4:00 - 4:15 Final Q&A 
4:15 - 5:00

Networking workshop: Lessons learned
Keith Lipman, Prosperoware
John Kenyon, Prosperoware
Kay Poukey, Prosperoware

Written requests for registration refunds must be received via e-mail on or before Monday, October 12, 2015. 
All conference cancellations received on or before Monday, October 12, 2015 will receive a full refund less a $75 administrative fee. 
No refunds will be made after Monday, October 12, 2015 (name substitutions only). Refunds are not given for no-shows.