Managing Spend & Vendors: FIS’s “Spend Smarter, Not Harder” Playbook

FIS manages a significant legal spend across a large network of law firms and over time, their team has taken a structured, data-driven approach to gaining control over that spend.

In this session, Santoria Washington (Legal Operations, FIS) will share how her team is improving visibility, enforcing vendor discipline, and using technology to drive more predictable outcomes across their legal spend.

You’ll hear practical insights on how to:

• Enforce billing guidelines to reduce non-compliant spend
• Use AI to streamline invoice review at scale
• Improve budget control and forecast accuracy
• Make more informed decisions on vendors and matters

Speakers:

• Santoria Washington, Legal Ops Manager, FIS, email:
• Anna Richards, Head of Community, Brightflag
• Cecelia Cornett, Customer Success Manager, Brightflag